| There seem to be more and more mobile phone | | | | Mail 'Special Delivery' for mobiles with a higher |
| recycling comparison web sites out there every | | | | cash value. Using these types of service means it |
| day, but not all display user ratings and reviews of | | | | is then possible to follow the progress of your |
| the recycling companies that they feature. Is this | | | | package and if it fails to arrive with the recycler, |
| because they are not a 100% impartial | | | | you can make a claim on the postal insurance. |
| comparison site or perhaps because they're afraid | | | | Mobile Phone Arrives in a Damaged State |
| of missing out on a sale? Either way, certain | | | | - Some envelopes that are supplied by the phone |
| comparison web sites refuse to display or accept | | | | recycling companies are not particularly well |
| user reviews or comments. | | | | padded. It therefore makes sense to either |
| There are however some fine examples of | | | | bubble-wrap your phone before placing it in the |
| mobile phone recycling comparison sites that are | | | | supplied envelope or to use your own padded |
| not afraid of letting their comparison web site | | | | envelope instead, with the supplied Freepost |
| users have their say. They say that not showing | | | | address written or printed on to it. While this does |
| reviews is a bad idea and because of this, they | | | | not guarantee that your phone won't get |
| positively encourage user reviews and comments | | | | damaged in transit, it does help to reduce the |
| about any of the mobile phone recyclers that | | | | likelihood. |
| customers may have sold or recycled their mobile | | | | Package up All you Need |
| phones to. Whether they are good, bad or | | | | - Different mobile phone recyclers have different |
| indifferent experience, they urge their users to | | | | rules and requirements, terms and conditions etc., |
| make a quick comment or, when possible, a | | | | so when sending in your mobile handset to them, |
| detailed rant on the service that they have | | | | make sure you know what you need to send in |
| received arming other potential mobile phone | | | | along with the actual handset. Most of the |
| recyclers with the information that they need | | | | recyclers only require the handset and battery |
| when choosing a mobile phone recycling company. | | | | but some may need you to include other |
| It is inevitable that any review system that is | | | | accessories, for example the battery charger, |
| open to the public domain is also, therefore, open | | | | software, manuals etc. - so always double check |
| to abuse so they hope that you can appreciate | | | | before packing and sending the mobile phone off. |
| that some of the reviews may be purely fictional | | | | A Name you can Trust? |
| and that it is impossible to check out individual | | | | - One web site told us that they had personally |
| entries for their authenticity. However, on balance, | | | | sold and recycled phones to all of the mobile |
| they believe it is better to provide an open | | | | phone recycling companies listed on their web site |
| platform which gives users the chance to read | | | | and have had no issues with any of them - if |
| reviews and also write comments of the recycling | | | | they had, they said, the companies in question |
| companies rather than not to, as seems to be | | | | would be taken off their site. However, a well |
| the case with certain of the other mobile phone | | | | known name usually reassures potential |
| recycling comparison web sites. | | | | customers so maybe a better choice for some, |
| We asked one of the sites what steps could be | | | | they said, but being as they wish to remain an |
| taken to help avoid any pitfalls and problems | | | | impartial site, they leave the selection of recycling |
| when selling/recycling mobile phone handsets, as a | | | | company entirely up to the user. They have |
| lot of negative comments seem to be caused by | | | | many mobile recyclers listed on their site and |
| issues that could have been easily avoided. | | | | some will have more familiar names than others. |
| Non-delivery of a Mobile Phone Handset | | | | So, if you're unsure of a particular company, have |
| - To ensure that your phone handset ends up | | | | read a negative review elsewhere, or are just not |
| with the mobile phone recycling company rather | | | | convinced, why not stick to one of the larger, |
| than stuck in the back room of some Royal Mail | | | | more respected brand names? The handset offer |
| depot, simply use a trackable delivery service | | | | price might not necessarily be as high, but you'll |
| such as Royal Mail's 'Recorded Delivery' for | | | | hopefully have more confidence in the company |
| mobiles worth up to about £40 and then Royal | | | | and therefore the transaction. |